Hospitality Business Owner Planning Reopening Steps Post Lockdown

12 Step Roadmap to Building Back Better Post Lockdown

12 Step Roadmap to Building Back Better Post Lockdown Table of Contents Reinvigorate your offer Grill the takeaway topic Reprice everything You’re only as good as your team Your customer service is everything Have reservations about reservations Monitor your Virus Security Be alert about operational safeguarding Don’t underestimate dates R.T.F.M Support ‘long live the local’…

Franchise Site Manager Smiling at Positive Brand Standards Audit Report

Auditing Improves Franchise Brand Standards by 20%

Franchisor scores on audits: brand standards up by 20% Table of Contents The Brief: Compliance Audits for National Franchisor The Setup: Audit Scores Brand Standards Compliance The Results: Brand Compliance Rises by 20% The Future: Online Compliance Monitoring “Compliance auditing can be a hugely beneficial activity for franchise organisations for a number of reasons. An…

University student in cafe which works to reduce food waste

University Reduces Food Waste

University Reduces Food Waste Table of Contents The Brief: Reduce waste across university estate The Setup: Inspections pinpoint weaknesses in controls The Outcomes: Training and auditing  The Results: Culture of Waste tackled The Future: A stable operation ready for growth “Reducing waste should be a key mission for any food and drink operator. Proper stock…

Attraction park resort hotel

Alton Towers Resort Gets to Grips with Stock Control

Alton Towers Resort Gets to Grips with Stock Control Table of Contents The Brief: Stocktaking at UK Tourist Attraction The Setup: Bespoke Tailoring to the Client’s Needs The Results: Operational Data to Improve Margins The Future: Training to Further Performance Increasingly, tourist attraction operators and other leisure businesses are recognising the essential part controlled food…

7 Tips for Restoring Control Post COVID-19 Lockdown

Malcolm Muir, Consultancy Director at Venners Ltd shares his seven tips for better profit control in a post COVID-19 world.   As the hospitality industry reopens under new trading restrictions, many operators are still feeling uncertain about the future. Particularly of concern is the expected reduction in footfall as a direct result of social distancing…

Corporate Governance and Risk

How Well Does Your Business Address Governance and Risk?

Corporate Governance and Risk in 2018   2018 was a year of quite startling change for the hospitality industry, in many ways. Certainly our company, Venners, went through a process of reinvention, as companies often should. At the same time, the industry’s trading and regulatory climate shifted to something more complex, more dystopian.   Venners…